7 Trustworthy Insurance Agents in Memphis, TN

Last updated in September 2024
An image of a insurance agent.

Memphis isn’t just famous for its music and food; it’s also home to some top-notch insurance agents who truly put their clients first. If you think insurance is a stuffy, numbers-driven business, just wait until you step into one of these local agencies. Patrons rave about the warm, inviting atmospheres where agents like Danny at Horizon Insurance Group and the team at Higginbotham take the time to get to know you. It’s all about building relationships here, which is a breath of fresh air compared to those rushed, impersonal experiences you might find elsewhere. You’ll hear stories of agents who not only guide you through coverage options but also do it with genuine enthusiasm and care, making sure you leave feeling informed and secure. Whether it’s Elvin Taylor’s office feeling like a friendly chat or Keller Insurance simplifying complex policies, each agency reflects a commitment to personalized service that’s hard to find. So, if you’re looking for reliable insurance support in Memphis, let’s dive into what these local legends have to offer!

1

Danny Johnson - Horizon Insurance Group

3181 Poplar Ave Suite 318

Memphis, TN 38111

(901) 646-5250

Pros and Cons

  • Highly personalized service, tailored specifically to meet individual needs.

  • Quick and thorough communication, with daily follow-ups.

  • Solid knowledge of various insurance options, ensuring clients feel informed.

  • Friendly and approachable demeanor that puts clients at ease.

  • Ability to save clients money while securing solid coverage.

  • Possible wait times during peak periods; clients may feel a bit rushed.

  • Occasional difficulty in contacting Danny directly during busy times.

What Is It?

Horizon Insurance Group, led by Danny Johnson, is your go-to insurance agency right in the heart of Memphis. With a focus on community and customer relationships, Danny offers a personalized approach to insurance that’s often missing in the industry today. From bundling policies to explaining complex details, he provides a service that truly resonates with the needs of Memphians.

The Experience

As you walk into Horizon Insurance Group, you're greeted by a warm smile and an invitation to sit down for a chat. No rushed sales pitches here! Instead, you find Danny, who's genuinely focused on understanding your insurance needs. Whether it’s for homeowners, auto, or even an umbrella policy, he’s ready to dive deep and make sure you leave with a complete understanding of your options. It’s clear from the start that this isn’t just about closing a sale; he’s there to build a relationship.

You mention your previous challenges with rising premiums, and Danny nods, exuding the confidence of someone who's been in this game long enough to know just how to navigate the waters. He swiftly pulls up a few quotes, each carefully tailored to suit your budget. What’s impressive is how he walks you through the fine print—line by line—ensuring you completely grasp what each policy entails. No surprises here, just a lot of transparency and a sincere interest in getting you the best coverage.

As you deliberate on the options, Danny respects your pace. He’s quick to respond to all your questions, making you feel valued and informed. It’s the kind of service that takes away your worries rather than adding to them. Soon enough, he helps you secure a policy—one that not only fits your requirements but significantly cuts down your annual costs compared to your previous coverage. Plus, there’s a fluidity in his process that makes everything feel effortless.

After wrapping up, you leave with a sense of relief. Danny’s professionalism and warmth make it so easy to trust him, and you can't help but feel lucky to have found someone who genuinely cares about their clients. Whether recommending him to friends or coming back to him for any future insurance needs, you know you’ve found a great partner in this insurance game.

2

Elvin Taylor - State Farm Insurance Agent

2725 Kirby Rd Ste 11 B

Memphis, TN 38119

(901) 362-1300

Pros and Cons

  • Friendly and welcoming atmosphere.

  • Agents are knowledgeable and patient, explaining policies thoroughly.

  • Many customers report significant savings on insurance premiums.

  • Personalized service that feels genuine and supportive.

  • Strong commitment to customer satisfaction with follow-up support.

  • Occasional confusion around policy details for some clients.

  • Infrequent delays in response times during busy periods.

  • Complexity of insurance jargon can overwhelm unfamiliar clients.

What Is It?

Elvin Taylor - State Farm Insurance Agent is a trusted insurance agency located in Memphis, TN, dedicated to providing exceptional customer service and personalized insurance solutions. With a friendly and knowledgeable team, Elvin Taylor's office aims to help clients find the coverage that best fits their needs while ensuring a smooth and enjoyable experience.

The Experience

Walking into Elvin Taylor's State Farm office, you're immediately greeted with warmth and friendliness. You can't help but feel at home, as if you were visiting a long-time friend. The upbeat atmosphere makes insurance feel less daunting, and the team is eager to guide you through every detail. Whether you're looking for auto, home, or life insurance, the agents here are knowledgeable and attentive, ready to answer all your questions without rushing you through the process.

Imagine sitting down with an agent who genuinely cares about your family's needs. They not only explain the various policies available but also actively listen to your concerns and needs. You might find yourself sharing stories, and before you know it, the agent has crafted several options tailored just to you. It’s like chatting with a friend who happens to know all about insurance—a nice mix of professionalism and genuine connection.

As you explore your options, you discover that many patrons have found substantial savings. Whether it’s a surprising drop in your monthly premium or finding that perfect life insurance policy, the reviews echo praises of substantial savings and effortless transitions between policies. Plus, if you have some unique vehicle or situation, the team is more than happy to tackle those challenges with you, turning what can be a stressful situation into a smooth experience.

All throughout your time at Elvin Taylor's agency, you might notice that every interaction brims with empathy and professionalism. Agents like Jessica and Kenny have earned rave reviews for their patience and attentiveness. It genuinely feels like they’re committed to ensuring you walk away feeling secure and informed about your choices.

3

Farmers Insurance- Elta Humphery

5118 Park Ave STE 312

Memphis, TN 38117

(901) 464-2934

Pros and Cons

  • Exceptional customer service with a personal touch.

  • Elta provides tailored coverage options based on individual needs.

  • Knowledgeable and experienced in various insurance services.

  • Clients feel valued and cared for throughout the process.

  • Great rates for home and auto insurance.

  • Possible wait times during busy periods.

What Is It?

Farmers Insurance- Elta Humphery is your local insurance agency in Memphis, TN, dedicated to providing tailored coverage for home, auto, life, and health. With a strong commitment to customer service, the agency prioritizes creating peace of mind for its clients, ensuring they feel secure and informed about their insurance needs.

The Experience

Stepping into Farmers Insurance- Elta Humphery feels a little like sitting down at a family dinner, where the focus is all about you and what you need. As soon as you make your first call, you’re greeted with a warm and inviting tone that immediately sets the stage for an engaging discussion. Elta’s in-depth knowledge shines through every conversation, offering insights into the best coverage options tailored to your life. Whether you’re looking to cover your house or looking out for your loved ones, every detail feels acknowledged and addressed with genuine care.

Once you decide to visit the office, the experience only gets better. The atmosphere is professional yet friendly, making it easy to communicate your concerns and desires. Elta leads this interaction with patience, ensuring you leave with an understanding of your insurance choices. Guests leave feeling empowered rather than overwhelmed — it's refreshing to experience that level of customer care. Reviews let on that people often feel as if they weren't just being sold a policy but rather engaged in a fulfilling conversation about ensuring their financial safety.

Throughout your visit, you may notice how other patrons walk out sharing smiles and waving goodbyes, reinforcing that sense of community that the agency thrives on. The commitment to customer service runs deep, and it's evident that Elta goes above and beyond. From securing the best rates on home and auto insurance to helping with life insurance options, customers appreciate how their unique needs are met with expert advice, leaving them with not just policies but crucial peace of mind.

At the end of the day, feeling secure about your insurance doesn’t have to come with stress. Here, you’re not just another number — you’re treated like family. And with the assurance that Elta keeps his promises, it’s no wonder that folks keep coming back, often bringing friends and family along for the journey. There’s something special when you find that kind of trustworthy support, and it certainly shines through in every heartfelt testimonial from satisfied guests.

4

Higginbotham - Memphis (Colonial Rd.)

700 Colonial Rd #250

Memphis, TN 38117

(901) 685-2225

Pros and Cons

  • Outstanding customer service with a personal touch.

  • Quick responsiveness, even during off-hours and weekends.

  • Strong relationships built with clients, treating them like friends.

  • Competitive pricing and clear explanations of coverage options.

  • Dedicated to customizing insurance solutions for unique business needs.

  • Some patrons find the variety of options overwhelming initially.

  • There can be occasional delays in documentation and confirmations.

  • Improved follow-up could enhance overall customer satisfaction.

What Is It?

Higginbotham in Memphis, formerly known as Hollis & Burns, is a top-tier insurance agency focused on personal connections with clients. They specialize in a comprehensive range of services, from business insurance to employee benefits, providing tailored solutions for a better customer experience. Their commitment to customer satisfaction and ongoing support makes them stand out in the crowded insurance landscape.

The Experience

Walking through the doors at Higginbotham in Memphis feels like stepping into a homey gathering where everyone knows your name. You’re greeted with warm smiles and an inviting atmosphere that instantly puts you at ease. As you sit down with a member of the team, it becomes clear that your needs are prioritized. It's not just about numbers or policies here; it’s about building a lasting relationship. Patrons mention how they're treated more like friends than clients, ensuring that all your questions—even those pesky last-minute queries—are addressed promptly and satisfactorily.

The focus at Higginbotham is not only on providing solid insurance options but also on understanding the unique requirements of each customer. You’ll hear stories of how staff have gone above and beyond, like when someone needed to ship valuable art across the country last minute. Instead of just pointing towards the expensive insurance provided by the shipping company, the team quickly found a more affordable solution. It’s this kind of dedication that makes you feel secure, knowing your insurance is handled by a group that genuinely cares.

Clients rave about the swift responsiveness, even when it comes to urgent issues occurring after typical office hours. With Higginbotham, it’s not just business as usual; it’s a service that supports you whenever you need it, often surpassing expectations. This commitment extends to their competitive pricing and transparent explanations about coverage options that leave you feeling informed and confident in your decisions.

Many guests appreciate the personal touch that Higginbotham offers, which is sometimes hard to find in larger firms. The time taken to understand your business's unique needs, from coverage specifics to broader financial advice, is a key theme. Whether you’re managing a bustling business in Memphis or making sure your family’s home is protected, you can rest easy knowing the Higginbotham team is on your side, always looking out for your best interests. No wonder patrons feel relieved and grateful for making this choice for their insurance needs!

5

Keller Insurance

4934 William Arnold Rd

Memphis, TN 38117

(901) 325-1010

Pros and Cons

  • Exceptional customer service and friendly atmosphere.

  • Knowledgeable agents who provide clear guidance.

  • Affordable insurance rates that many guests appreciate.

  • Strong focus on personalized, concierge-level service.

  • Potentially longer wait times during busy periods.

  • Limited variety of insurance types offered.

  • Process for quotes can occasionally take longer than expected.

What Is It?

Keller Insurance is a locally operated agency in Memphis that focuses on delivering personalized service with a range of insurance options including Auto and Life Insurance. With a commitment to client satisfaction, it stands out for its excellent customer service and knowledge of the market. Whether you’re an individual or a business, Keller Insurance aims to give you the power to choose from top-rated carriers, ensuring you find coverage that suits your needs.

The Experience

As you step into Keller Insurance, you're welcomed by a friendly atmosphere that feels like home. The cozy office has a charm that instantly puts you at ease, making you feel like you’re chatting with a trusted friend. You quickly find yourself engaged in meaningful conversations with the staff, who are not only knowledgeable but genuinely interested in helping you navigate the insurance landscape. It’s not every day you encounter service that feels so personalized – it’s clear that they’re committed to providing real solutions tailored to you.

Throughout your visit, you appreciate the straightforward communication. The team is transparent about your options, guiding you deftly through various plans, and answering any questions you toss their way — no pressure and no confusing jargon! Before long, you realize you’re gaining insights you hadn’t considered before. It’s almost like they take the complexity of insurance and simplify it right before your eyes, leaving you feeling informed and empowered.

You can’t help but notice how comfortable the atmosphere is. Patrons often mention the friendly nature of the staff, making it easy for even the most insurance-averse folks to ask questions without feeling silly. You find that great service is not just a tagline here; it's part of the daily experience that everyone seems to rave about. And when it comes to affordability, there's buzz around just how competitive their rates are. You leave feeling confident you've made the right choice, and maybe even eager to recommend this gem to family and friends.

As you walk out, their commitment to a concierge-level experience lingers in your mind. It seems like everyone who visits Keller Insurance walks away feeling valued and cared for, and that's a powerful testament to the kind of service you can expect here.

6

Matzura Insurance Agency

5100 Poplar Ave Ste 2715

Memphis, TN 38137

(901) 737-6357

Pros and Cons

  • Friendly and personable agents ensure a welcoming experience.

  • Highly professional staff provides organized and effective service.

  • Exceptional customer support, with accessibility at all hours.

  • Clear communication helps demystify complex insurance options.

  • Strong referral base; many visitors recommend them to family and friends.

  • Complex policy questions may slow down the process a bit.

  • Parking can be tricky in a bustling Memphis area.

What Is It?

Matzura Insurance Agency in Memphis, TN, is your go-to spot for a variety of insurance solutions tailored just for you. Offering services like auto, homeowners, life, and business insurance, they pride themselves on delivering quality coverage and true customer care. With a strong focus on understanding clients' needs, their friendly team will guide you through options to ensure you get the best protection without breaking the bank.

The Experience

Walking into Matzura Insurance feels like stepping into a world where you’re treated like family. The first thing you notice is the welcoming atmosphere, combined with the warmth of the agents ready to help you out. Maybe you’re there to get your auto insurance sorted, but you quickly realize they’ve got a thoughtful approach for every need. Every agent you meet is friendly and genuinely interested in making the whole process easy and stress-free.

As you sit down with one of the knowledgeable staff members, they listen attentively to your situation, asking questions that really help clarify exactly what you need. You feel reassured knowing that they’re not just looking to sell policies—they genuinely want to provide you the best recommendation based on your personal circumstances. The communication is on point, and every option is laid out clearly, making it easy for you to understand the coverage without any insurance jargon throwing you off.

The collaboration doesn’t stop there. When it comes time for renewals or exploring new policy options, the team is always just a phone call away. Customers rave about the fact that, no matter the time of day, someone is there to listen and assist. Whether you have a quick question or need extensive support navigating a claim, the agents at Matzura are known for their diligence and commitment to customer satisfaction.

Plus, the sense of community extends beyond just you. Everyone you speak with seems to share a tale of recommending Matzura to their friends and family, and it’s easy to see why. With a team so dedicated to their craft and to providing outstanding service, it’s no surprise that clients feel like they’ve found a reliable partner in Matzura Insurance. Leaving the office, you can’t help but feel confident about your choices and relieved that you’ve got such a dependable team backing you up.

7

Valentine Insurance Services

825 Valleybrook Dr Suite 101

Memphis, TN 38120

(888) 223-8973

Pros and Cons

  • Friendly and welcoming atmosphere, almost like visiting family.

  • Agents are dedicated to making processes simple and straightforward.

  • Quick response times for most inquiries and requests.

  • Personalized service with a focus on building relationships.

  • Occasional delays in follow-ups and final confirmations.

  • Some patrons wish for more detailed explanations of policies.

What Is It?

Valentine Insurance Services is a dynamic insurance agency in Memphis, founded in 2018. Specializing in a wide range of services, they've quickly made a name for themselves by providing personalized and knowledgeable assistance to help clients navigate the often tricky world of insurance. With a team that boasts decades of combined experience in accounting, consulting, and risk management, clients can expect a fresh approach to managing their risk effectively.

The Experience

You walk into Valentine Insurance Services, greeted by a friendly atmosphere that feels a bit like visiting family. The staff, known for their approachable nature, immediately puts you at ease. You’ve come in to discuss special event coverage for your upcoming art show, and after just a few friendly exchanges, you're seated with an agent who has a knack for making the complex feel simple. As they explain different options, their enthusiasm shines through, assuring you that you're in good hands.

The agent you’re working with is efficient, quick to respond to your questions, and has a genuine passion for helping people find the coverage that suits them best. You can feel the dedication in their work, and as they guide you through the selection process, you notice how others around you are also receiving personalized attention. It’s clear that everyone here cares about their clients, not just as customers, but as part of a supportive community.

As you finalize the details, you can’t help but appreciate how smoothly everything is going. It’s almost hard to believe how straightforward this can be, given your past experiences with insurance. Plus, the member of the team handling your paperwork has an infectious energy, making the often tedious task of signing forms feel enjoyable. You leave knowing that not only have you secured the right coverage for your event but also that you've connected with a team that genuinely wants to see you succeed.

After your experience, you find yourself contemplating insurance options for your family. Drawing on the warmth and competence you felt in the office, reaching out by phone or email feels like the natural next step. With these folks, you know you’ll be treated well, just like family.

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