11 Trustworthy Insurance Agents in Boston, MA

Last updated in October 2024
An image of a insurance agent.

Boston's buzzing streets are home to a mix of history, culture, and the everyday need for good insurance, right? Whether you’re safeguarding your home, car, or that dream business, finding the right insurance agent can definitely save you some headaches. From the inviting staff at Ironside Insurance Group, known for their personal touch, to Point Insurance on Commonwealth Ave, where your needs are their top priority, these local gems are here to provide peace of mind with a friendly smile. Many agencies in Boston, like Beacon Hill Insurance and Click Insurance, focus on transparency and steady support, making insurance feel less like a chore and more like a helpful partnership. With multilingual teams and personalized services, whether you're navigating auto, home, or business coverage, you're sure to find an agent who truly understands your needs. Let’s dive into what these agencies have to offer!

1

BR Risk Group Specialty Insurance

53 State St Ste 500

Boston, MA 02109

(877) 228-1444

BR Risk Group Specialty Insurance is an independent specialty insurance agency based in the heart of Boston, MA, offering tailored insurance coverage solutions for small and medium-sized businesses across New England and the Mid-Atlantic regions. The team prides itself on providing personalized service, quick responses, and competitive quotes, ensuring that clients find just the right coverage they need to protect their businesses. Many clients have praised the expertise and dedication of the agents, particularly Jeffery Miller, who goes above and beyond to make the insurance process seamless and efficient.

What People Love

  • Responsive and attentive customer service, especially from Jeffery Miller.

  • Tailored insurance solutions that cater to specific business needs.

  • Quick turnaround times and efficient processes for getting coverage.

  • A professional team that combines expertise with a personal touch.

  • Fair and competitive pricing on various insurance products.

What People Don't Like

  • Nothing!

You Have to Try

  • The general liability insurance options tailored for small businesses.

  • Workers' compensation policies that are promptly processed and submitted.

  • The exceptional service provided by Jeffery Miller, known for his thoroughness and expertise.

  • Insurance solutions for unique needs, such as commercial properties and event coverages.

2

Bassel Mannoun at Comparion Insurance Agency

157 Berkeley St

Boston, MA 02116

(857) 221-4968

Bassel Mannoun at Comparion Insurance Agency is all about making insurance accessible and straightforward for everyone. Located in Boston, MA, he specializes in a variety of coverage options including auto, home, pet, and life insurance. Whether you're new to driving or just shopping around for better rates, Bassel is dedicated to guiding his clients through the often confusing insurance landscape, making sure they understand their options and feel comfortable with their choices. He's known for his friendly approach and outstanding service, which keeps customers coming back for their insurance needs.

What People Love

  • Exceptional customer service and support that many describe as attentive and personal.

  • Capability to find the best rates, often saving clients significant amounts on their premiums.

  • Quick and efficient responses, making the insurance process smooth and stress-free.

  • Honest and clear communication, explaining insurance concepts in a way that’s easy to understand.

  • A friendly personality that puts clients at ease, especially first-time insurance buyers. Described as patient and thoughtful towards client needs.

What People Don't Like

  • Nothing!

You Have to Try

  • Consulting with Bassel if you're a first-time insurance buyer—he's especially great at explaining everything.

  • Taking advantage of his ability to find the most competitive rates on auto insurance and other policies.

  • Asking for help with specific needs like bundling policies for extra savings. His experience and connections could really work in your favor.

3

Beacon Hill Insurance Agency

200 Portland St

Boston, MA 02114

(800) 568-4091

Beacon Hill Insurance Agency is a standout insurance provider located in Boston, Massachusetts. Whether you're in the market for auto, home, or business insurance, the agency is known for its attentive and friendly staff who prioritize customer satisfaction. With a strong emphasis on providing clear information and guidance, you can expect a smooth and efficient experience. Plus, many clients rave about the affordability of their services, making them a fantastic choice for your insurance needs.

What People Love

  • Outstanding customer service from friendly and knowledgeable staff.

  • Dailiany and Jerika are often cited as particularly helpful agents.

  • Many clients mention saving money on their insurance premiums after switching to this agency.

  • The entire process of getting quotes and signing up for policies is reported as quick and easy.

  • Clients appreciate the variety of insurance options for auto, home, and business.

What People Don't Like

  • Some customers feel limited by the agency's operational hours, which may not accommodate everyone's schedule.

You Have to Try

  • Personalized service with agents like Dailiany and Jerika who take the time to explain policies clearly.

  • Competitive rates for auto, home, and business insurance that can significantly lower premiums.

  • The option to bundle services for additional savings, especially if you have multiple policies.

4

Bender Hatch Insurance

87 Wendell St 4th Floor

Boston, MA 02110

(617) 367-4900

Bender Hatch Insurance, located in the heart of Boston, MA, is a trusted agency known for its dedication to exceptional customer service. They offer a range of insurance products, including auto, home, business, and life insurance, all tailored to meet the unique needs of their clients. With a team of experienced professionals who prioritize personal relationships and understanding individual situations, Bender Hatch excels at creating customized insurance solutions that keep clients secure and informed.

What People Love

  • Outstanding customer service and responsiveness from agents.

  • Personalized insurance solutions tailored to individual needs.

  • Knowledgeable staff who provide thorough explanations and guidance.

  • A long-standing reputation for reliability and trust in the community.

  • Ability to find competitive rates and savings for clients.

What People Don't Like

  • Some clients wish for even faster response times in urgent situations.

You Have to Try

  • Francine Latham is highly recommended for her detailed policy guidance and responsiveness.

  • Brenda Bassett has a strong reputation for attentive service and expertise.

  • Wendy Sheridan is praised for her efficiency and thorough communication.

  • Jacquelyn Casey has been highlighted for her professionalism and great customer service.

  • Lisa Gaine consistently helps clients find the best rates for home and auto insurance.

5

Best Choice Insurance Agency

163 Harvard Ave

Boston, MA 02134

(617) 782-8800

Best Choice Insurance Agency is dedicated to helping you navigate unexpected situations with confidence. Located on Harvard Ave in Boston, this agency offers a friendly and professional environment where you can secure affordable and clear insurance solutions. Whether you’re looking for auto, home, or business insurance, the experienced team is committed to understanding your individual needs and exceeding your expectations.

What People Love

  • Exceptional customer service that goes above and beyond.

  • Knowledgeable agents who help find the best policies.

  • Competitive rates that save clients money.

  • A friendly and welcoming office atmosphere.

  • Personalized attention to each client's needs.

What People Don't Like

  • Occasional rude interactions with agents.

You Have to Try

  • Getting a personalized quote from Tanya, who is highly praised for her assistance.

  • Exploring options for auto and home insurance with Veronika, known for unbeatable quotes.

  • The exceptional support provided by Tatyana, who has earned a loyal clientele.

6

Click Insurance

131 Dartmouth St Fl 3rd, Suite 82

Boston, MA 02116

(617) 580-3499

Click Insurance is all about making the insurance process seamless and hassle-free. Based in Boston, this company provides a range of insurance solutions, from home and auto to specialized business coverage. Their team of experienced agents, like Joe and Alexis, focus on understanding your needs to offer you the best policies at competitive rates. They pride themselves on their quick response times and thorough service, ensuring you have peace of mind knowing your assets are well protected.

What People Love

  • Responsiveness and quick service from agents.

  • Expert guidance that helps clients find competitive rates.

  • Attention to detail and thorough communication.

  • Agents work in clients' best interests, ensuring the right policies.

  • Positive experiences with knowledgeable staff across various insurance needs.

What People Don't Like

  • Nothing!

You Have to Try

  • Home insurance with personalized coverage options.

  • Auto insurance that often comes with competitive rates.

  • Business insurance solutions that are tailored to unique needs.

  • Special services for dental malpractice insurance.

  • Concierge service that handles all the insurance details for clients.

7

Ironside Insurance Group, LLC

112 Water St #401

Boston, MA 02109

(617) 227-2400

Ironside Insurance Group, founded in 2012 in the heart of downtown Boston, is renowned for its commitment to providing exceptional insurance solutions. Serving a broad range of states, including Massachusetts and beyond, Ironside emphasizes building strong relationships with clients through honesty and integrity. They cater to both personal and business insurance needs, ensuring clients feel confident and secure in their coverage choices. Many clients appreciate the ease of working with their knowledgeable and responsive team.

What People Love

  • Exceptional customer service with agents who are attentive and helpful.

  • Knowledgeable staff that can explain insurance coverages clearly and thoroughly.

  • Ability to find competitive rates and save clients money on their insurance.

  • Seamless and easy process for switching and obtaining new policies.

  • Strong relationships and communication, making clients feel valued.

What People Don't Like

  • Some clients faced delays in processing renewals, causing last-minute scrambles.

  • Nothing!

You Have to Try

  • Work with Melody for personalized service who often goes the extra mile.

  • Get quotes from Josh, recognized for his expertise in finding great deals for home and auto.

  • Ask about umbrella policies with Nicole, known for her detailed follow-ups and thoroughness.

  • Experience excellent service from Ryan, who ensures quick responses and proactive support.

8

Kiley & O'Toole Insurance, Inc.

138 Old Colony Ave

Boston, MA 02127

(617) 268-0272

Kiley & O'Toole Insurance, Inc. has been a reliable local agency serving the Greater Boston Area since 1989. Known for their independence and strong relationships with major insurance companies, they provide tailored insurance solutions for various needs. Their dedicated agents are committed to delivering top-notch customer service, ensuring that clients feel comfortable and informed every step of the way.

What People Love

  • Exceptional customer service with agents who are friendly and attentive.

  • Quick responses to inquiries, ensuring clients feel valued and heard.

  • Thorough explanations of insurance terms, making it easy for everyone to understand their options.

  • Long-standing trust and satisfaction among customers, many of whom have been with the company for decades.

  • Competitive rates that cater to the needs of clients, especially those on fixed incomes.

What People Don't Like

  • Nothing!

You Have to Try

  • Getting in touch with Erin Manning, who’s known for her excellent support and responsiveness.

  • Utilizing their efficient tax return services, which are quick and hassle-free.

  • Taking advantage of their personalized insurance plans that help meet specific needs, particularly for those on a budget.

9

One Reliable Insurance Agency

442R Bennington St

East Boston, MA 02128

(617) 874-8869

One Reliable Insurance Agency is your go-to spot in East Boston for all things insurance. They specialize in property and casualty solutions, providing services that really cater to the diverse community around Boston. With Gregory leading the charge, customers rave about the attentive and knowledgeable assistance they receive, making the often stressful insurance process way smoother. Plus, their multilingual staff, fluent in English, Portuguese, Spanish, and Korean, makes it even more accessible for everyone. If you’re looking for great coverage at competitive prices, this agency is definitely worth checking out!

What People Love

  • Exceptional customer service with friendly and knowledgeable staff.

  • Gregory is always ready to help and extremely attentive.

  • Competitive rates and great discounts offered.

  • The agency is multilingual, catering to a diverse clientele.

  • Efficient and seamless communication throughout the process.

What People Don't Like

  • A few customers mentioned occasional delays in response time.

You Have to Try

  • Ask for Gregory to help you navigate your insurance options.

  • Explore their competitive rates for auto and home insurance.

  • Take advantage of their multilingual services for better understanding.

10

Point Insurance - Boston

1103 Commonwealth Ave

Boston, MA 02215

(617) 783-1160

Point Insurance, located on Commonwealth Ave, is your go-to place for understanding and acquiring the right insurance to protect your home, car, and business. The agency is celebrated for its team of dedicated professionals like Arthur, Felipe, Leticia, and Fernanda, who ensure clients are informed and cared for every step of the way. With multilingual services, they cater to a diverse clientele in Boston, making insurance accessible for everyone.

What People Love

  • Knowledgeable and friendly agents.

  • Great customer service experience.

  • Multilingual support in English, Portuguese, and Spanish.

  • Efficient and professional guidance.

  • Varied options tailored to different needs.

What People Don't Like

  • Occasional delays in quotes and appointments.

You Have to Try

  • The home insurance services provided by Felipe de Lucca, known for thorough explanations and support.

  • Car insurance options, especially handled by Arturo, who is recommended for his excellent communication.

  • Consulting with Leticia Simoes for both personal and business insurance, praised for her dedication and knowledge.

11

Spinney Insurance Agency Inc

1560 Tremont St

Boston, MA 02120

(617) 232-0969

Spinney Insurance Agency Inc is your go-to place for personal, auto, and home insurance in Boston. With a commitment to client satisfaction, this agency prides itself on having a knowledgeable team that truly cares about helping clients navigate their insurance needs. They take the time to ensure you understand your options, making the often daunting world of insurance feel much more accessible and friendly.

What People Love

  • Knowledgeable and friendly staff who make insurance easy to understand.

  • Exceptional customer service that goes above and beyond for clients.

  • Mike and June are praised for their professionalism and dedication to helping clients.

  • Efforts to find reasonable quotes and provide savings for clients are genuinely appreciated.

  • A welcoming environment where you feel valued and understood.

What People Don't Like

  • Nothing!

You Have to Try

  • Getting a personalized insurance quote, especially if you're a new or foreign driver.

  • The help with paperwork and communications, which simplifies the often complicated insurance process.

  • Taking advantage of discounts, as their team is skilled at finding ways to save you money.

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