9 Trustworthy Insurance Agents in Jacksonville, FL

Last updated in October 2024
An image of a insurance agent.

Jacksonville isn’t just known for its sun-soaked beaches and vibrant nightlife; it’s also home to some truly exceptional insurance agents ready to help locals navigate their insurance needs. From family-run shops like Rumlin Insurance Agency, where guests feel more like family than clients, to the friendly atmosphere at Ricci Insurance Group, these agencies go above and beyond to demystify the often overwhelming world of insurance. Imagine walking into an office where you're greeted with warmth and genuine smiles, rather than generic sales pitches. You can find agents who will listen to your unique needs and tailor plans that not only fit your lifestyle but keep your budget in check. It’s all about creating lasting relationships, as many patrons have found themselves not only satisfied with their policies but truly connected to the knowledgeable folks helping them make the right choices. Let’s dive into what some of these fantastic insurance services across Jacksonville have to offer!

1

CastleWise Realty & Insurance

841 Prudential Dr 12th Floor

Jacksonville, FL 32207

(904) 717-1616

Pros and Cons

  • Friendly and knowledgeable staff provide personalized service.

  • Clear communication makes insurance options easy to understand.

  • Quick turnaround for quotes and policy implementation.

  • Great rates with a focus on finding the best value.

  • Highly recommended for both personal and commercial insurance needs.

  • Some guests reported minor delays in communication.

  • Abundance of options can be slightly overwhelming for first-time buyers.

  • A few patrons felt they could find lower prices elsewhere.

What Is It?

CastleWise Realty & Insurance is your go-to source for comprehensive insurance solutions in Jacksonville, FL. With a specialization in protecting what matters most, they provide tailored coverage options for homeowners and commercial property owners alike, ensuring you get the right protection at a great price. Their knowledgeable agents are always ready to help, making the often-confusing world of insurance easy to navigate.

The Experience

Stepping into CastleWise Realty & Insurance, you're instantly welcomed by a friendly atmosphere and a team that's genuinely eager to assist you. When you first sit down with an agent, it feels like a conversation with a knowledgeable friend rather than a stiff business meeting. You express your insurance needs, maybe after experiencing the stress of a sudden policy cancellation or finding the perfect home to protect. The agent, with their keen sense of understanding, assures you that they will find the best options available.

As the discussion unfolds, you find that your worries about the complicated insurance landscape start to fade. The agent explains various coverage options, breaking down industry jargon into clear and straightforward terms. Not only do they provide multiple quotes from reputable carriers, but they also take the time to discuss what's really needed for your unique situation, ensuring you won’t pay for coverage you don’t require. You’re amazed at how accommodating they are in answering every question you throw their way, making you feel comfortable and informed.

Before you know it, you’ve selected a policy that fits your needs, and the team jumps into action. They handle all the paperwork seamlessly, and you walk out feeling relieved and even a bit excited about your new home insurance. The communication is top-notch, with follow-ups ensuring you are satisfied and fully understand the details. You can't help but smile at the thought that you've saved money and gained valuable peace of mind.

After the entire process wraps up, you're left reflecting on the exceptional service you received. Not only did CastleWise make what often feels like a daunting task straightforward, but they also secured you a significantly better rate than you were anticipating. You know you can rely on them for any future insurance needs, feeling thankful you found such a reliable partner who truly has your back and treats you like family.

2

Collier Insurance LLC

3119 Spring Glen Rd # 119

Jacksonville, FL 32207

(904) 446-5400

Pros and Cons

  • Highly personalized service with a dedicated agent.

  • Agents are knowledgeable, providing clear explanations of policies.

  • Proactive about finding the best rates and options for clients.

  • A supportive approach to navigating tricky insurance situations.

  • Frequent recommendations from satisfied clients.

  • Limited variety of options may feel restrictive for some.

  • Response times might lag during busy periods.

What Is It?

Collier Insurance LLC is dedicated to simplifying the often overwhelming world of insurance. With a focus on personalized service, their knowledgeable team works tirelessly to understand your needs and match you with the best coverage at an affordable price. By establishing relationships with numerous reputable insurance providers, they ensure a stress-free experience while protecting your most valuable assets.

The Experience

From the moment you reach out to Collier Insurance, you feel like you're in good hands. The dedicated service starts with a friendly phone call, where you're greeted by an enthusiastic and knowledgeable agent who takes the time to understand your unique insurance needs. If you’ve been through the insurance maze before, you know how reassuring that can be. They don’t just throw options at you and send you on your way; they carefully explain each policy's benefits and tailor recommendations just for you.

As you dive deeper into your options, you notice how effortlessly the agent answers your questions, always patient and thorough. Whether you're looking for homeowners coverage or business insurance, they explore various choices that fit your lifestyle while ensuring you fully grasp the pros and cons of each. It's like having a personal insurance guru right by your side, guiding you through the complexities with ease and confidence. Plus, you can count on them to keep an eye on your rates, providing timely suggestions whenever it's time to renew, keeping things as affordable as possible.

Picture this: you’ve got a tricky situation, maybe a hard-to-insure property or a claim that feels daunting. Yet, with just one conversation, that previous worry transforms into relief. The agent's persistence pays off—they find you policies that not only cover your concerns but also come in at lower premiums than expected. Talk about a win-win!

It's this kind of dedication that leads customers to rave about their experiences. You leave feeling like you've struck gold with your insurance choice and, noticeably, it’s not just about policies. The warmth and care radiate through each interaction, making you feel valued and truly supported. It’s no surprise their clients keep recommending them to family and friends, making Collier Insurance a go-to option in Jacksonville for hassle-free insurance coverage.

3

H R INSURANCE SERVICES LLC

7530 103rd St Suite 3

Jacksonville, FL 32210

(904) 379-1493

Pros and Cons

  • Friendly and knowledgeable staff, making the experience welcoming.

  • Exceptional personal service with no pressure to oversell.

  • Fair pricing and assistance with managing bills.

  • Offers coverage options for home, auto, business, and life insurance.

  • Could benefit from clearer signage for first-time visitors.

  • Service slight delays during peak times, with longer wait periods.

What Is It?

H R Insurance Services LLC is a reliable insurance agency located in Jacksonville, FL, which offers comprehensive coverage options for home, auto, business, and life insurance. With a reputation for personalized service and expertise, this agency aims to guide customers through their insurance needs with ease.

The Experience

You walk into H R Insurance Services with a couple of burning questions about your insurance needs. The moment you step through the door, you’re greeted by a friendly atmosphere that instantly makes you feel comfortable. Rusty, the face behind the help desk, is not just knowledgeable but clearly enjoys what he does. You feel reassured as he takes the time to understand your unique situation and patiently walks you through various coverage options.

As you sit down for a chat, Rusty explains the intricacies of your auto insurance policy, cutting through the jargon with straightforward language. You appreciate how he doesn't push you into buying more than you need. Instead, he shares practical advice, ensuring you understand every detail before making any decisions. His friendly demeanor is complemented by a wealth of knowledge, making you feel that you’re in trustworthy hands.

After discussing your needs, you discover that you're eligible for a lower premium than you expected. Rusty even sets reminders for your upcoming bills, ensuring you won’t miss a payment in the future. It’s little touches like this that show how genuinely invested he is in keeping your insurance manageable and affordable.

Before you leave, Rusty helps you set up additional policies for your home and business, ensuring you have comprehensive coverage across the board. As you exit H R Insurance Services, you can't help but feel grateful for the solid support you received – the experience truly redefines what you expect from an insurance provider.

4

Marc Manor LLC Insurance Solutions

1301 Riverplace Blvd suite 800-145

Jacksonville, FL 32207

(904) 222-0698

Pros and Cons

  • Personalized consultations and home visits make the experience feel tailored.

  • Marc is very knowledgeable and takes the time to explain options clearly.

  • Clients leave feeling empowered and informed about their Medicare decisions.

  • Highly recommended for his integrity and commitment to client care.

  • The process can be time-consuming with multiple meetings required.

  • Some customers feel the selection of insurance products may be more limited than larger brokers.

What Is It?

Marc Manor LLC Insurance Solutions specializes in advocating for and educating individuals about their Medicare benefits. With over three decades of dedicated service in the U.S. Navy, Marc understands the importance of clear, compassionate communication. The company is committed to finding tailored insurance solutions without any additional costs for clients, making the journey through Medicare less daunting.

The Experience

You arrive at your scheduled appointment feeling a mix of excitement and apprehension about navigating the Medicare landscape. As you enter your home, Marc greets you with a warm smile, putting you instantly at ease. He takes time to sit down with you, patiently explaining everything; it's evident that he’s not just knowledgeable but genuinely cares about making sure you understand each step of the process.

As he lays out the various Medicare options, you can't help but notice how well he listens to your specific needs. No pressure. It feels like a conversation with a friend who happens to know a lot about Medicare. He goes through different plans, highlighting their advantages in a way that resonates with you. You finally start to feel inspired rather than overwhelmed, as the huge weight of this crucial decision begins to lift.

Beyond just outlining plans, Marc takes pride in empowering you with knowledge. He uses clear language, no jargon, reducing the complexity of what often feels like a maze of options. He even offers insights about what other clients have found beneficial, helping you pinpoint the best fit for your unique situation. By the end of your time together, you’re not just ready to enroll; you feel excited about the benefits you'll receive.

You walk away with a clear understanding of your choices and know that Marc is just a phone call away for any future questions. You leave feeling not just informed but genuinely supported in this new chapter of your life. It’s not every day you meet someone in the insurance industry who places integrity and client satisfaction above everything else, but with Marc, you feel you’ve found just that.

5

Mere - Kate Spilsbury

4530 St Johns Ave Ste15 Unit 283

Jacksonville, FL 32210

(904) 643-7750

Pros and Cons

  • Personalized service that feels genuinely caring and supportive

  • Expertise in Medicare and health insurance options, making complex topics understandable

  • Patient and thorough answers to all questions, with a focus on the client's needs

  • No-cost consultation with absolutely no obligation

  • Great follow-up and willingness to assist with any ongoing needs

  • Occasional delays in processing plan changes or updates

  • Some patrons wish for clearer communication on next steps after initial consultations

  • Might require multiple visits to get all coverage sorted, which some may find cumbersome

What Is It?

Mere - Kate Spilsbury is an insurance broker dedicated to making benefits easy to comprehend and accessible. Located in Jacksonville, FL, they focus on providing personalized guidance for individuals, families, and businesses, helping navigate everything from health insurance to retirement planning—all without any cost or obligation. The firm takes pride in an education-first approach, ensuring clients can make informed decisions for their financial well-being.

The Experience

Visiting Mere feels like stepping into a supportive haven for anyone diving into the often murky waters of insurance. You walk in, perhaps a bit apprehensive, unsure of all the choices before you. But as soon as you meet the team, specifically Kate, that nervousness quickly dissipates. With her warm smile, she dives right into understanding your unique situation and starts explaining your options in a way that actually makes sense. Say goodbye to insurance jargon! It’s not just about policies—it's about what works for you.

In your discussions, you discover that you’re not just another number; you’re treated with care and respect. Kate listens intently, probing with thoughtful questions that help her pinpoint exactly what you’re looking for—not just the basics of coverage, but those little details that can make a huge difference later on. Whether it's Medicare plans, health coverage, or benefits tailored for families, her extensive knowledge shines through. You think, "Wow, I had no idea insurance could feel this personal!"

As you look into your options, Kate doesn't just throw a pile of brochures at you. Instead, she walks you through each plan, outlining the pros and cons while taking the time to answer every question you throw her way. You really appreciate how she clarifies everything without rushing you. Each answer makes you feel more empowered about your decisions, and before you know it, you've made choices that suit not only your needs but also your budget. The relief is palpable; it’s all coming together!

By the end of your visit, you leave with more than just insurance plans—you walk away feeling informed and ready to tackle your future, knowing you have a dedicated advocate in your corner. You can’t help but feel motivated to spread the word about Kate and her team. It turns out, navigating insurance doesn’t have to be scary; with the right support, it can actually be enjoyable! What a refreshing experience!

6

Newton Insurance, Inc.

2292 Mayport Rd #33

Jacksonville, FL 32233

(904) 241-7444

Pros and Cons

  • Family-owned and operated with a welcoming atmosphere.

  • Personalized service catering to individual insurance needs.

  • Highly knowledgeable staff who explain coverages in detail.

  • Consistently good rates compared to competitors.

  • Strong sense of care where clients feel like family.

  • Some customers noted inconsistent pricing across policies.

What Is It?

Newton Insurance, Inc., a family-owned independent insurance agency, has been serving the greater Jacksonville area since 1983. Known for their personalized service and commitment to their clients, they provide a wide range of insurance solutions tailored to meet individual needs.

The Experience

Walking into Newton Insurance, you immediately feel the warmth of a family-run business. The staff greets you with genuine smiles, making you feel right at home before you even mention what you're there for. You can chat about anything, from the weather in Jacksonville to your latest adventures, but soon enough, the conversation shifts to insurance needs. It’s refreshing to see how they take the time to really listen to your concerns and discuss options that work best for you.

As you dive into the nitty-gritty of policies, you’re impressed by the knowledge and efficiency of the staff. They don’t just throw numbers at you; they carefully explain the different coverages and what might suit your situation best. Patrons rave about how they always find the best rates and coverage—sometimes even better than what others offer. Plus, if you’re in a hurry, they’re quick to accommodate your schedule and ensure you leave with everything you need.

After discussing options and feeling confident about the policy you’ve chosen, the process is smooth. You hear stories of other visitors who have had seamless experiences getting insured, even on last-minute plans. And it’s more than just business for them; the Newtons regularly check in with clients, treating them like family throughout their insurance journey. This personal touch really sets them apart!

As you leave, you have a sense of relief knowing you’re covered by a company that truly values its clients. You’re likely to recommend Newton Insurance to friends and family after such a pleasant encounter. It’s that kind of business experience that makes the hustle and bustle of Jacksonville feel a little more personal.

7

Ricci Insurance Group

3721 Dupont Station Ct S

Jacksonville, FL 32217

(904) 710-2310

Pros and Cons

  • Exceptional customer service and attention to detail from agents.

  • Significant savings on insurance policies compared to competitors.

  • Team members are friendly, approachable, and willing to help.

  • Personalized insurance plans tailored to individual needs.

  • Strong follow-up and communication on policy issues.

  • Some customers reported delays in responses during peak hours.

What Is It?

Ricci Insurance Group is an independent insurance agency located in Jacksonville, Florida. With a focus on providing homeowners, auto, business, and life insurance, their team has built a reputation for exceptional customer service and support, making insurance shopping personal and stress-free.

The Experience

Walking into Ricci Insurance Group feels like stepping into a welcoming circle of friends. You’re greeted by a friendly face ready to help you navigate the often confusing insurance landscape. As you discuss your needs, you see the team’s commitment to understanding your unique situation. They don’t just present you with generic options; instead, they take the time to tailor plans that fit your lifestyle and budget, something that will put you at ease right away.

One of the most heartwarming aspects of Ricci is how their agents seem dedicated to going the extra mile. Take a moment to visualize sitting down with one of their specialists who listens carefully as you explain your past struggles with insurance. Soon enough, they're pulling up quotes that are hundreds of dollars less than what you expected, all while smiling and sharing tips to maximize your coverage. It’s like having a trusted friend in the insurance business—someone who genuinely cares about securing the best deal for you, which is reflected in the delighted exclamations from many happy patrons.

Perhaps you’d be curious about specifics, such as the comprehensive guidance you receive when comparing various policy options. Their team prides itself on being knowledgeable, so they ensure you don’t miss any critical details hidden in the fine print. Plus, if you have a complicated insurance question, you can always count on them to follow up with timely responses and support, which truly makes your experience feel personalized. You leave feeling informed and confident in your choices—so much so that you might even feel inclined to refer your friends and family.

As the conversation wraps up, you may be surprised at how quickly and smoothly everything was handled—like dealing with a team who understands the fast pace of life in Jacksonville and knows that you want your insurance needs sorted out without hassle. That feeling of satisfaction and relief lingers long after your visit, making Ricci Insurance Group a go-to place for all your insurance needs.

8

Rumlin Insurance Agency

5600 New Kings Rd #4

Jacksonville, FL 32209

(904) 764-1753

Pros and Cons

  • Friendly and welcoming atmosphere, making visitors feel like family.

  • Highly responsive and efficient service.

  • Personalized attention to individual insurance needs.

  • Proactive communication regarding policy updates and changes.

  • Long-standing reputation with a focus on customer relationships.

  • Some perceive the service as 'old school', which may not appeal to everyone.

  • Occasional desire for more technological integration in services.

  • A few guests wish for more transparency in policy details.

What Is It?

For over 45 years, Rumlin Insurance Agency has been dedicated to fulfilling the insurance needs of Jacksonville residents and businesses, providing personalized service and expert advice. Known for their professionalism and a strong focus on customer relationships, this agency fosters trust and reliability, making them a go-to option for insurance in the region.

The Experience

Walking into Rumlin Insurance Agency, you’re immediately struck by the warmth and welcoming vibe that fills the air. It’s not just a place where paperwork gets signed; it feels more like catching up with family who genuinely care about your well-being. As you approach the desk, there’s an instant recognition and a friendly smile, like you’re an old friend valued over mere transactions. Patrons often rave about how attentive the staff is, making the whole process of managing insurance almost enjoyable. With great attention to detail, your needs become their priority, and you can sense they’re truly invested in finding the best options tailored just for you.

The service is swift and efficient, as guests frequently mention how quickly their questions are addressed, whether it’s about policy renewals or coverage adjustments. This place really knows how to navigate the complexities of insurance with ease, and you might even find yourself marveling at their knack for simplifying the often convoluted insurance industry. More than just agents, they’re problem solvers, tackling issues with a sense of urgency and care. If you’ve had concerns in the past about your coverage or costs, those worries seem to fade away as you discuss things openly and honestly with your agent, who works hard to ensure you’re satisfied.

As you peruse through your policy options, it’s clear that the team here believes in maintaining open lines of communication. Many guests have noted their appreciation for the proactive contact about upcoming changes in rates or policy requirements. You don't just feel like another number—there's a genuine commitment to ensuring you’re consistently kept in the know, giving you peace of mind that you won’t be left in the lurch. You leave the place feeling informed, well cared for, and confident in your insurance selections, enthusiastically considering sharing this gem with friends and colleagues.

Whether you’re a long-time Florida resident or new to the Jacksonville area, Rumlin Insurance Agency seems to embody what it means to provide friendly, personalized service. After all interactions, it’s hard not to feel grateful for walking into an agency that doesn’t just aim to cover risks but goes the extra mile to build lasting relationships with their clientele.

9

We Insure Jacksonville - Sean & Kim Way

9140 Baymeadows Pk Dr Ste. 3S

Jacksonville, FL 32256

(904) 416-3301

Pros and Cons

  • Warm, welcoming atmosphere that makes you feel at ease.

  • Professional and knowledgeable service from Sean Way.

  • Wide range of coverage options at competitive rates.

  • Responsive and caring customer support.

  • Simple and quick electronic paperwork process.

  • Some guests experienced delays in receiving quote follow-ups.

  • A few patrons felt their requests were overlooked after multiple inquiries.

What Is It?

We Insure Jacksonville, expertly led by Sean and Kim Way, is a reliable insurance agency located right in Jacksonville, FL. They offer an extensive range of insurance solutions, from auto and home to boat and commercial needs, all tailored to provide the best coverage at the most competitive rates. Their commitment is to make insurance shopping a breeze by working with multiple providers on your behalf, ensuring you find the right fit without the hassle.

The Experience

Stepping into We Insure Jacksonville feels like visiting a friend who just so happens to be an insurance expert. As soon as you arrive, you'll notice a warm atmosphere that puts you at ease. Sean greets you with a friendly smile, ready to help you navigate the sometimes daunting world of insurance. You mention your need for homeowners insurance, and he immediately shows that he’s not just knowledgeable but genuinely cares about finding the best options for you. With a few quick questions, he pinpoints exactly what you need and explains everything in clear, relatable terms, making you feel informed and confident in your choices.

As you sit down to dive into the details of your coverage, you appreciate how seamlessly the process flows. Sean presents various options, each tailored to suit different needs and budgets. It's reassuring to know that he's not rushing the process—he takes his time to answer all your questions, ensuring you understand each aspect of the policies. The user-friendly tools he uses to compare rates and coverage from different providers make it feel less like a mundane task and more like an engaging conversation with a knowledgeable friend.

Before you know it, you’re all set up with a solid plan that not only fits your budget but significantly enhances your peace of mind. You’re pleasantly surprised when Sean mentions you’ll have coverage starting right away, which is especially comforting given that others have warned you about potential lapses during transitions. It's all done electronically, quick and simple—just as you like it. You even walk away with a hefty savings compared to what you were paying before.

As you prepare to leave, you can't help but feel grateful. It's not just that you've secured new insurance; you've also formed a relationship with an agent who clearly values his clients. Whether it’s through a follow-up call to check in or a friendly email with updates on policies, you have no doubt that Sean will be there for you now and in the future. You've already got him in mind for your next insurance needs, thankful that you found this gem here in Jacksonville.

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